Privacy Policy

  1. Your privacy is very important to www.rhobie.com  and describes how www.rhobie.com is taking care of personal information (“Personal Information”) of Visitors on the website of www.rhobie.com  (“Website”) based on our Terms and Conditions and according to this Privacy Policy.
  2. Much of the data www.rhobie.com processes are provided by you voluntarily when you use the services or contact the Website. Personal Information does not include aggregate information which is data www.rhobie.com  collects automatically when you browse on the Website or in our store. www.rhobie.com  also automatically receives your computer's internet protocol (IP).

Data Handling, Use of Personal Information and Collection of Data

  1. www.rhobie.com  fundamentally collects and uses the personal data of our users only in the scope for the operation of a functional website and to provide services requested by you as described in this Privacy Policy. As a rule, www.rhobie.com  collects and uses the personal data of our users only after the user has given his/her consent for a specific way of the use of their Personal Information. Exceptions apply in such cases where it is not possible to obtain prior consent for technical reasons and where the processing of the Personal Information is permitted because of mandatory legal requirements
  2. www.rhobie.com  stores your Personal Information as long as you maintain a User Account with us, use our Services, order and purchase the Products or post content that may contain Personal Information, on the Website.{' '}
  3. If you choose to create a User Account, you will be required to provide your name, email address, physical address, phone number, and other information. www.rhobie.com  will collect and store your User Account information for the following purposes:
  • Provide you with timely and reliable fulfilment of requests
  • Do all things necessary to administer those services
  • Deliver merchandise and services that you purchase online
  • Register you on www.rhobie.com 
  • Facilitate payment for your purchases
  • Confirm your orders and delivery information
  • Respond to your customer service inquiries or requests
  • Communicate offers, benefits and featured items to you
  • Administer giveaways, contests, birthday programs and similar promotions
  • Administer special customer recognition programs
  • Find and stock the products you want
  • Customize your shopping experience and other uses as determined by www.rhobie.com 
  1. www.rhobie.com does not share the Personal Information provided by you or obtained through the Website with third parties, except as described below and as otherwise specified in this Privacy Policy:
  • Certain business services are performed on behalf of www.rhobie.com by third parties at our request. www.rhobie.com  may share the Personal information with selected third parties that perform services for www.rhobie.com  solely for the purposes www.rhobie.com  has requested such as administering the Website, maintaining our database, administering and monitoring e-mails, payment processing and authorization, fraud protection and credit risk reduction, marketing and contest administration, data cleansing or for any other requested purposes.;
  • www.rhobie.com may alsoshare information with the authorities or other companies assisting us in fraud prevention or investigations. www.rhobie.com  may do so when (1) required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place.
  • to comply with the laws in force and other regulations;
  • As required by a court or government authorities or to respond to a claim by you or a third party
  1. www.rhobie.com  does not share any Personal Information that you provide except with your consent as in this Privacy Policy:
  • Provide joint content and services (customer support)
  • Provide personalised advertising for you
  • Corporate Rhobie members to send you marketing communications.
  • Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you, either from us or from third parties;
  • Customize your user experience; create and maintain your User Account;
  • Save your content under your User Account, or share it at your request, with other users of the Website;
  • Process, fulfil, ship products you purchase or any related service; or
  • Perform functions as otherwise described to you at the time of collection

Consent and its Withdrawl to use and store data

  1. When you provide us with the Personal Information voluntarily to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, www.rhobie.com  implies that you consent that www.rhobie.com  collects it and use it for that specific reason only.
  2. If www.rhobie.com asks for your Personal Information for a secondary reason, like marketing, it will either ask you directly for your expressed consent or provide you with an opportunity to say no.
  3. If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us on our email address www.rhobie.com to unsubscribe and deleting your User Account.

Cookies

  1. A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
  2. www.rhobie.com use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. www.rhobie.com only uses this information for statistical analysis purposes and the data is subsequently removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
  3. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Payment and Credit Card Information

  1. www.rhobie.com will require your payment or credit card information in order for the Payment Processor to process purchases. This includes your name, payment or credit card number, expiration date, billing address, and authentication codes or related information as needed to authorize the charge and complete the transaction. www.rhobie.com  does not store any credit card or other payment information.
  2. Credit card data are transferred over a Secured Sockets Layer (“SSL”) line if you are using an SSL enabled browsers such as Microsoft Internet Explorer, Firefox, Safari, or Google Chrome. www.rhobie.com  also use SSL on other select pages where you enter Personal Information. This ensures that Personal Information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer.

Children

  1. www.rhobie.com will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by a parent or legal guardian.

Data Security

  1. www.rhobie.com makes commercially reasonable efforts to ensure that the Personal Information collected is protected against loss, misuse and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. www.rhobie.com uses industrystandard security techniques on the Website to help protect against the loss, misuse or modification of information that you have provided. When you access the Personal Information or transmit personally identifiable data to us it is stored on servers that www.rhobie.com have used commercially. www.rhobie.com  makes reasonable efforts to protect its servers from unauthorized access or intrusion. While www.rhobie.com  implements the above security measures, you should be aware that 100% security is not possible.

Links

  1. www.rhobie.com contains links to other Web sites. When you click on links on the Website or our Webshop, they may direct you away from our Website. www.rhobie.com  is not responsible for the privacy practices of other websites and encourages you to read their privacy statements.

United States Visitors of www.rhobie.com 

  1. If you use the Website from the United States or other regions with laws governing data collection and use that may differ from Swiss Law please note that you are transferring your personal data to Switzerland. The United States do not have the same data protection laws as Switzerland. By providing your Personal Information, you consent to the transfer of them to Switzerland and the use of your Personal Information, in accordance with this Privacy Policy.

EU Visitors of www.rhobie.com 

  1. The Website is directed at consumers in Switzerland. The Personal Information www.rhobie.com  collect is stored and used in Switzerland. While www.rhobie.com does not direct our products or services to residents of the EU, it is possible that EU residents may access and use the Website. If we collect Personal Information from EU residents in a manner subject to the General Data Protection Regulation (“GDPR”) then, in addition to the above, the Shield Framework principles (“Privacy Shield Principles”) shall also apply to our collection, use and retention of that information.
  2. www.rhobie.com support the Privacy Shield Principles e.g., Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability regarding the collection, use and retention of Personal Information from EU Member Countries. Although www.rhobie.com  is not registered under the Privacy Shield, it makes every effort to comply with these principles when handling Personal Information from residents of the EU Member Countries.

EU Visitors of www.rhobie.com 

  1. The ongoing development of technology changes our services and/or the Website or the legal situation. Other reasons may as well require adjustments of our Privacy Policy regarding your Personal Information. www.rhobie.com , therefore, reserves the right to change this Privacy Policy regarding your Personal Information from time to time and ask you to regularly inform yourself about its current status. Changes and clarifications will take effect upon their posting on the Website.
  2. If one or more of this Privacy Policy is or becomes void, this shall not affect the validity of the other provisions. Where any provisions are invalid, the content of this Privacy Policy shall be deemed according to other provisions.
  3. This Private Policy is subject to Swiss Law.
  4. Any disputes arising about this Private Policy and its interpretation shall exclusively be decided by the Commercial Court of the Canton of Zurich.
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